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WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?
WHAT PAYMENT METHODS CAN I USE?
Iggy Online accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron, Clearpay. The total will be charged to your card when the order is shipped.
- Iggy Online features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
I PLACED AN ORDER, WHEN WILL IT BE PROCESSED?
Orders are processed within 1-7 working days. This means it's being PACKED and PREPARED for dispatch. Only after dispatch, will the item be shipped.
WHERE ARE MY ITEMS DISPATCHED FROM?
WHY IS MY ORDER BEING SHIPPED INTERNATIONALLY VERSUS BEING SHIPPED LOCALLY?
I'M CONFUSED. WHAT DOES DISPATCHED OR DEPARTED MEAN IN MY TRACKING?
WHY IS MY ORDER TAKING SO LONG TO BE DELIVERED?
MY ORDER HAS TAKEN LONGER THAN THE AVERAGE DELIVERY TIME TO ARRIVE, WHAT'S GOING ON?
CAN I SPEED UP MY ORDER DELIVERY?
Yes, if you ask us for an expedited shipping method prior to placing the order, however additional shipping costs will apply for a faster delivery. We will provide a quote for the additional cost first.
No, if the order has already been placed. Our standard free shipping will applied automatically.